Our Commitment to Safe Gaming

raw90 is committed to promoting responsible gaming practices and protecting players from the potential harms of problem gambling. While the vast majority of our 2.5 million Indonesian members enjoy sports betting, casino games, slots, and togel (lottery) draws as recreational entertainment, we recognize that for some individuals, gambling can become problematic and lead to financial, emotional, and social difficulties.

Responsible gaming means gambling in a way that is safe, enjoyable, and within your means. It means understanding the risks, setting personal limits, recognizing warning signs, and seeking help when needed. raw90 provides comprehensive tools and resources to help you maintain control over your gaming activity and ensure that gambling remains a form of entertainment, not a source of stress or harm.

This page outlines the responsible gaming measures raw90 has implemented, the tools available to you for managing your account, warning signs to watch for, and where to turn if you or someone you know is struggling with problem gambling. We believe that informed, empowered players are safer players, and we're here to support you every step of the way.

Age Restriction: 21+ Only

Indonesian law and raw90 policy strictly prohibit anyone under 21 years of age from creating an account, depositing funds, or participating in any form of gambling on our platform. This age restriction exists because:

  • Younger individuals are more vulnerable to developing gambling problems
  • The brain continues developing into the mid-20s, affecting risk assessment and impulse control
  • Early exposure to gambling significantly increases the risk of problem gambling later in life
  • Legal and regulatory requirements mandate age verification for all gambling operators

raw90 implements rigorous age verification procedures during account registration and reserves the right to request additional verification at any time. If we discover that an account belongs to someone under 21, we will immediately and permanently close the account, void all gameplay, and forfeit all funds. Providing false age information is not only a violation of our Terms & Conditions but may also constitute fraud under Indonesian law.

Parents and guardians concerned about underage access should monitor their children's internet usage, maintain control of payment methods, and educate young people about the risks of gambling. If you believe a minor has accessed raw90 services, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Self-Management Tools

Take control of your gaming activity with raw90's comprehensive suite of responsible gaming tools. All tools are accessible through your account settings and can be adjusted at any time.

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit into your raw90 account. Once a limit is reached, you cannot deposit additional funds until the time period resets. Deposit limits help prevent impulsive decisions during losing streaks and ensure you only gamble with money you can afford to lose. Limit increases take 24 hours to activate; decreases are immediate.

Loss Limits

Control your maximum net losses over a specified period by setting daily, weekly, or monthly loss limits. When you reach your loss limit, you cannot place additional bets until the period resets, even if you have funds in your account. Loss limits protect you from chasing losses and help maintain gambling as entertainment rather than a financial burden.

Session Time Limits

Set reminders or automatic session termination after a specified duration of continuous play. Time limits help prevent marathon gaming sessions that can lead to fatigue, poor decision-making, and neglect of other responsibilities. When your session limit is reached, raw90 will prompt you to log out or continue with a fresh awareness of time spent.

Take a Break (Time-Out)

Temporarily suspend your account for a cooling-off period ranging from 24 hours to 6 weeks. During a time-out, you cannot log in, deposit, bet, or access your account in any way. Time-outs are useful when you feel gambling is becoming too frequent, when you need to focus on other priorities, or when you want to reassess your relationship with gaming. Time-out requests activate immediately.

Self-Exclusion

Permanently or temporarily close your raw90 account for a minimum of 6 months, up to permanent self-exclusion. Self-exclusion is the strongest protective measure available and is recommended if you feel you have lost control over your gambling. During self-exclusion, your account is completely inaccessible, and raw90 will block attempts to create new accounts using your details. Self-exclusion cannot be reversed during the chosen period.

Reality Checks

Enable pop-up notifications at regular intervals (e.g., every 30 minutes, 1 hour) that display how long you've been playing and your current net win/loss for the session. Reality checks interrupt gameplay to give you a moment to reflect on your activity and make conscious decisions about whether to continue or stop. They're particularly useful for players who lose track of time when immersed in games.

Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of background or experience. Be aware of these warning signs in yourself or others:

  • Spending more money or time gambling than you can afford
  • Lying to family or friends about gambling activity or losses
  • Chasing losses by gambling more to try to win back money
  • Gambling with money needed for bills, rent, food, or other essentials
  • Borrowing money or selling possessions to fund gambling
  • Neglecting work, school, family, or personal responsibilities due to gambling
  • Feeling restless, irritable, or anxious when trying to cut down on gambling
  • Gambling to escape problems, stress, anxiety, or depression
  • Feeling guilty, ashamed, or depressed after gambling sessions
  • Making unsuccessful attempts to stop or reduce gambling
  • Relationships suffering due to gambling-related conflicts
  • Using gambling as your primary form of entertainment or social activity

If you recognize several of these signs in yourself, it may be time to seek help. Problem gambling is a recognized behavioral health condition, and effective treatment is available.

Self-Assessment: Is Your Gambling Under Control?

Answer these questions honestly to evaluate your gambling habits. If you answer "yes" to three or more, consider seeking professional support.

1. Do you often gamble longer than you initially planned?

2. Have you tried to stop or reduce gambling but found it difficult?

3. Do you think about gambling frequently, even when not playing?

4. Have you borrowed money or sold belongings to fund your gambling?

5. Has gambling caused problems in your relationships or responsibilities?

6. Do you gamble to escape negative feelings or life problems?

7. Have you lied to others about how much you gamble or your losses?

8. After losing money, do you feel compelled to return soon to win it back?

Get Help and Support

If you're concerned about your gambling or someone else's, help is available. You don't have to face problem gambling alone. Contact raw90 customer support or reach out to professional gambling support organizations:

raw90 Support Team

Our customer support team is trained to assist with responsible gaming concerns and can help you implement account restrictions, access self-exclusion, or provide information about external support resources. Contact us 24/7 via live chat or email at [email protected]. All communications are confidential.

International Gambling Support Organizations

These organizations offer free, confidential support including helplines, online chat, self-help resources, and face-to-face counseling. Many provide services in multiple languages and understand cultural contexts relevant to Indonesian players.

Tips for Safer Gambling

Following these guidelines can help ensure gambling remains a safe, enjoyable form of entertainment:

Before You Play

  • Set a budget: Decide in advance how much money you can afford to lose and never exceed this amount. Treat gambling money as entertainment expense, not investment.
  • Set time limits: Determine how long you'll play before starting. Set an alarm or use raw90's session time limit tools.
  • Never gamble under the influence: Alcohol and drugs impair judgment and increase risk-taking behavior. Always gamble sober.
  • Check your emotional state: Avoid gambling when upset, stressed, depressed, or looking to escape problems. These emotional states increase vulnerability to poor decisions.

While Playing

  • Take regular breaks: Step away from games every 30-60 minutes to maintain perspective and avoid fatigue.
  • Don't chase losses: Accept losses as part of the entertainment cost. Trying to win back money usually leads to bigger losses.
  • Track your spending: Keep aware of how much you've spent during each session. Use raw90's account history to monitor patterns over time.
  • Celebrate wins responsibly: If you win, consider withdrawing profits rather than immediately reinvesting them.

After Playing

  • Reflect honestly: Ask yourself if you enjoyed the experience, stayed within your limits, and maintained control.
  • Balance your life: Ensure gambling doesn't dominate your leisure time. Maintain diverse interests, hobbies, and social connections.
  • Review your account activity: Regularly check your deposit/withdrawal history and betting patterns to ensure they align with your intentions.
  • Reassess if needed: If you notice concerning patterns, adjust your limits, take a break, or contact support for guidance.

Supporting Someone with a Gambling Problem

If you're concerned about a family member or friend's gambling, approach the situation with compassion and without judgment. Problem gambling affects not only the individual but also their loved ones. Here's how you can help:

  • Educate yourself: Learn about problem gambling, its signs, and available treatments so you can provide informed support.
  • Choose the right time: Have the conversation when both of you are calm, private, and not immediately after a gambling-related incident.
  • Express concern, not criticism: Use "I" statements ("I'm worried about you") rather than accusatory language. Focus on specific behaviors you've observed.
  • Listen actively: Allow them to share their experiences and feelings without interruption or judgment. Problem gambling often involves shame, and feeling heard can be the first step toward change.
  • Encourage professional help: Suggest contacting gambling support organizations or therapists specializing in addiction. Offer to help find resources or accompany them to appointments.
  • Set boundaries: While supporting them, protect yourself by not enabling the behavior. Don't lend money, pay their gambling debts, or cover up consequences.
  • Take care of yourself: Supporting someone with a gambling problem can be emotionally draining. Seek support for yourself through organizations like GamAnon, which specifically helps family members.

Remember, you cannot force someone to change. Change must come from their own recognition and willingness. Your role is to offer support, information, and encouragement while maintaining healthy boundaries for your own wellbeing.

Financial Management and Gambling

Maintaining healthy financial habits is essential for responsible gambling. raw90 recommends the following financial practices:

  • Only gamble with disposable income: Never use money intended for rent, utilities, food, education, healthcare, or other essential expenses.
  • Never borrow to gamble: Don't use credit cards, loans, or borrowed money to fund gambling. This creates debt and increases financial pressure.
  • Separate gambling funds: Consider keeping a separate bank account or e-wallet exclusively for entertainment expenses including gambling, making it easier to track spending.
  • Withdraw winnings: When you win, consider withdrawing a portion rather than immediately reinvesting all winnings into more gambling.
  • Use deposit limits: Set limits aligned with your entertainment budget, not hopes of winning. If you consistently reach your limits, it may indicate problematic behavior.
  • Track all gambling expenses: Monitor deposits, withdrawals, and net wins/losses monthly. Use raw90's transaction history and consider keeping a personal gambling journal.
  • Seek financial counseling if needed: If gambling has caused financial problems, consider working with a financial counselor to develop a debt management plan and rebuild financial stability.

Need More Information?

Visit our FAQ page for answers to common questions about responsible gaming tools, account management, and support resources.

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